Privacy Policy

1. Data Controller

The data controller responsible for your personal data is King's Coffee Cappadocia, located in Nevsehir, Cappadocia, Turkey. For any privacy-related inquiries, contact us at info@kingscoffeecappadocia.com.

2. Data We Collect

We collect the following categories of personal data:

• Analytics Data: Browser type, device information, IP address (anonymized), pages visited, and session duration via Google Analytics.
• Contact Form Data: Name, email address, phone number, and message content when you submit a contact form.
• Reservation Requests: Name, contact details, date, time, party size, and any special requests when making a reservation.
• Cookies: Session cookies, analytics cookies, and preference cookies as described in Section 5.

3. Purpose of Processing

Your data is processed for the following purposes:

• To respond to your inquiries and reservation requests
• To improve our website and services through analytics
• To communicate with you about your reservations
• To comply with legal obligations under Turkish law (KVKK) and GDPR

4. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics: For website usage analytics. Google may process data in the US under the EU-US Data Privacy Framework.
• Supabase: For storing contact form submissions and reservation requests on secure cloud infrastructure.
• Vercel: For website hosting and server infrastructure.

5. Cookies

Our website uses the following types of cookies:

• Essential Cookies: Required for website functionality (e.g., language preference). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website. You can opt out via your browser settings or our cookie consent banner.
• Preference Cookies: Remember your settings and preferences for a better experience.

You can manage your cookie preferences at any time by clicking the cookie settings link in the footer of our website.

6. Data Retention

We retain your personal data only as long as necessary:

• Contact form submissions: 12 months
• Reservation data: 6 months after the reservation date
• Analytics data: 14 months (Google Analytics default)

7. Your Rights

Under GDPR and Turkish KVKK law, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@kingscoffeecappadocia.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted via HTTPS/TLS.

9. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal data from children under 16 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.